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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rin Mouse

February 6, 2025

5  out of  5
rating by Rin Mouse
"Went in to bundle my insurance with my wife and transfer from a different State farm location. The reception we got from both Katelyn and Tricia was outstanding. Not only did they save us on our insurance, they made the experience beyond enjoyable. Highly recommend Anthony Thuan and his employees. He has hired some really good neighbors. And like a good neighbor, they are there. Either get your insurance from them or if you already have state farm, transfer to them. The golf tee swags were my favorite, great for hitting my golf balls."
We responded:
"Thank you, Rin, for sharing your experience with us. It's wonderful to hear that Katelyn and Tricia provided you with outstanding service and made the process enjoyable. We're delighted that you found value in bundling your insurance and appreciated the golf tee swag. Your recommendation means a lot, and we're grateful to have you as part of our community."
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Abel Salazar

February 5, 2025

5  out of  5
rating by Abel Salazar
"I am grateful to the State Farm team for all they have done for my business. We chose Anthony Thuan to provide peace of mind for every aspect of our business and investments. Katlyn has been extremely helpful in navigating our claims due to the damage from Hurricane Helene. She is OUTSTANDING! I HIGHLY recommend this team to provide exceptional customer service and advice to Meet all of your insurance needs. Dr. Salazar"
We responded:
"Thank you, Abel, for sharing your experience with us. It's wonderful to hear that Katlyn and the team have been able to support your business effectively, especially during challenging times like Hurricane Helene. Your recommendation means a lot to us, and we're glad to have provided the peace of mind you were seeking. We look forward to continuing to meet your insurance needs with exceptional service."
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Tommy Kaszas

December 3, 2024

5  out of  5
rating by Tommy Kaszas
"Augusta was hit by hurricane Helen and is considered a FEMA disaster area. This particular Statefarm office has gone above and beyond the call of duty and has earned a new level of respect from many local customers and contractors such as myself. Thank you for helping the community and like a good neighbor, this State Farm office was truly there in a time of need."
We responded:
"Thank you so much for your kind words, Tommy! It's incredibly rewarding to know that our efforts have made a positive impact on the community during such a challenging time. We're committed to being there when you need us most, and your appreciation means the world to us. Stay safe and take care!"
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Ak Oza (Ak)

June 7, 2024

5  out of  5
rating by Ak Oza (Ak)
"There young girl, she was a beautiful and she doing good job and thank you for helping me for insurance. That’s the best company I use it."
We responded:
"Thank you for your kind words, Ak! We're glad to hear that you had a positive experience with our team. If you ever need assistance with your insurance in the future, feel free to reach out. We appreciate your feedback!"
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Michael Cardenaz

January 18, 2024

5  out of  5
rating by Michael Cardenaz
"Excellent agency!! Excellent agent!! Excellent staff, with Katelyn being stellar, extremely hard working, friendly and very helpful!!!!"
We responded:
"Hi Michael, Thank you for the amazing review. Our team strives to provide excellent customer service on a daily basis!"
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David Daigneault

June 29, 2023

5  out of  5
rating by David Daigneault
"Outstanding Service. Mr. Thuan is extremely knowledgeable with all types of Insurance. You will be very pleased to do business with this professional young man and his staff."
We responded:
"Thank you for the wonderful review, David! We truly appreciate your kind words and feedback about our team! We strive to go the extra mile to provide you with friendly, professional and thorough customer care!"
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Tiara Perry

June 8, 2023

5  out of  5
rating by Tiara Perry
"I am so happy I choose State Farm for my insurance needs! Kim is the best Insurance Agent I could ask for. The thing about Kim is she genuinely cares about her clients. She goes over and beyond to get her clients the best coverage possible at an affordable rate! Kim has the best personality and she has a heart for people! I stared with Renter's Insurance about a year ago. Now I have Auto and Life insurance. Kim helped me and explained everything with each policy where I could understand. Also, if I had questions she was always willing to answer them and was very responsive! I can continue to walk through my journey with a peace of mind knowing that my future and my son's future is secure because I choose to get Life insurance. Thank you State Farm and thank you Kim!!!"
We responded:
"Tiara, Thank you for taking the time to share your experience with our team. We are so glad we have been able to assist you with your Insurance needs and give you the great customer service you deserve. "
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Willie D

May 26, 2023

5  out of  5
rating by Willie D
"The whole team at this location is amazing!!!"
We responded:
"Willie, Thank you for the great review! It is a pleasure to work with you. "
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Rod Long

May 11, 2023

5  out of  5
rating by Rod Long
"Awesome customer service."
We responded:
"Rod, Thank you for the great feedback. "
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Heavenly Williamson

March 28, 2023

5  out of  5
rating by Heavenly Williamson
"Allison is definitely amazing she saved me a ton on my insurance. Highly recommend. 👍"
We responded:
"Thank you for the great review and recommendation for Allison. "
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M B

March 17, 2023

5  out of  5
rating by M B
"I left a negative review last but I'm changing it bc it wasn't my insurance the dmv messed up and didn't register my motorcycle as they was suppose too. My agent Kim helped me and everything in finding out what the problem was and she definitely did with a quickness. She called the dmv and all and told them my bike has been insured since Dec of last yr, so it's the dmv fault now everything is fine.. you need a agent hit up Kim in augusta off Washington rd."
We responded:
"Thank you for taking the time to share your experience with our team member Kim. Kim is always striving to go above and beyond for our customers to ensure you are fully taken care of. We are glad she was able to help you through the process of getting your Motorcycle registration and Insurance all taken care of. Thank you so much for your feedback. "
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Isaac Gutierrez

March 4, 2023

5  out of  5
rating by Isaac Gutierrez
"Great customer service, the office went above and beyond during a time of need when I had a flood in my home."
We responded:
"We are so glad that we could help you during a difficult time, Isaac! We strive to go the extra mile and it is our pleasure to be able to assist you with any of your insurance needs! We truly appreciate your kind feedback!"
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Rae

January 2, 2023

5  out of  5
rating by Rae
"Was shopping around for car insurance because my old provider raised my rate “due to inflation.” I’m not usually the type to care for who the agent is but when I received a letter, business card, and a handwritten note from Kimberly in the mail I had to shoot her a call. She took the time out of her Holidays just to make sure I am covered for the lowest price possible and gave me so many options. Kim was so kind and down to earth. Definitely recommend to anyone looking to make a switch or just needing insurance!!"
We responded:
"Hi Rae! Thank you for taking the time to leave us a great review and share your experience with our agency to other. We are glad to be able to provide you with great Insurance at great rates!"
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april pasley

December 9, 2022

5  out of  5
rating by april pasley
"I just moved back to the area and had to transfer my insurance. I called and spoke with Kim and from the start of the conversation, to the end of the process, she was absolutely amazing. I am so glad that I made the choice to call the Anthony Thuan agency. She was a breath of fresh air in a stressful situation. She was fast and diligent getting everything taken care of quickly and seamlessly. She is definitely an asset to the business."
We responded:
"Thank you for the great review, April."
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Ijada’s Channel

December 2, 2022

5  out of  5
rating by Ijada’s Channel
"Allison was a great help in adding my new coverage and of great assistance with all other questions I had. 😊"
We responded:
"We are so glad that Allison was able to assist you with your insurance needs! We are here to provide you with the insurance you need and the customer care that you deserve! Thank you so much for the great feedback. Your kind words make our day!"
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Crystal. R

November 28, 2022

5  out of  5
rating by Crystal. R
"I have auto, home and life insurance thru Anthony. Highly recommend him and his team with your insurance needs."
We responded:
"Thank you for the 5 star review recommending our services to others, Crystal! We are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs! We truly appreciate your feedback and kind words. Thank you!"
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Jackie Rucker

August 4, 2022

5  out of  5
rating by Jackie Rucker
"Love Rhia and everyone there! The easiest to work with and the most understanding! Saved me on auto and homeowners!"
We responded:
"Jackie, It is our pleasure to assist you with your Auto and Homeowners Insurance and save you money in the process."
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Bethany Scritchfield

April 27, 2022

1  out of  5
rating by Bethany Scritchfield
"Had state farm for years and they have only caused me stress had my license suspended because of their negligence and now it has affected my jobs never will I be able to drive for a company due to suspension"
We responded:
"Bethany, please give us a call in the office so we can discuss further. Thank you."
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Jean Wallace

September 10, 2021

5  out of  5
rating by Jean Wallace
"Everyone in the office was very helpful. I didn't get her name but when you walk in the door the lady on the right is awesome. She went over and beyond to help me."
We responded:
"Jean, Thank you for the great review. We strive to provide excellent customer service and go above and beyond for our customers."
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Heaulen Watts

August 10, 2021

5  out of  5
rating by Heaulen Watts
"Rhia and Allison WOW what a pair...I had the privilege of meeting both of them in the office and not only did they make the requested changes to my policy,I don't think that I have ever felt so welcomed and respected in my life ....they are just kind Beautiful people .....thank you for for everything !!!!"
We responded:
"Thank you for the heartfelt review, Heaulen! Rhia and Allison always to the extra mile to provide you with the customer care that you deserve and your kind words make our day. It is our pleasure to be able to assist you with any of your insurance questions or needs. We are honored to have earned your business and so glad to have you as a part of our agency family!"
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Steve & Brenda

March 31, 2021

5  out of  5
rating by Steve & Brenda
"When it comes to insurance they can't be beat. Best prices on my and my family's insurance. Our homes, cars tractors and rv. They are very nice, professional and will get back with you. Rhia, did a great job."
We responded:
"Thank you for taking the time to share your experience with our agency and for recognizing Rhia's efforts to provide you with the customer care that you deserve, Stephen! It is our pleasure to be able to assist you with any of your insurance questions or needs! We are here to help protect you and your family and bring you peace of mind!"
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Laura M Hutto

March 5, 2021

5  out of  5
rating by Laura M Hutto
"Service is great!"
We responded:
"Thank you for the great 5 star review, Laura! We strive to provide you with the customer care that you deserve and we appreciate your feedback!"
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Wendy Marietta

October 21, 2020

5  out of  5
rating by Wendy Marietta
"AMAZING customer service!! Shane Peace is super professional, nice and gets the job done no matter what. His patience is very much appreciated...especially for us seniors. Shane is a total asset for State Farm and the agency he represents."
We responded:
"Wendy, Thank you for the great review. We strive to provide excellent customer service daily."
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Kayyy

July 22, 2020

5  out of  5
rating by Kayyy
"Allison H. is always a blessing and a big help! Any questions or concerns I have with my policies she's always quick and prompt. I've been with Statefarm for 5 years and I couldn't be more happy!!"
We responded:
"Thank you for taking the time to let us know about your wonderful experience with our agency."
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Chef Cutta

March 15, 2020

5  out of  5
rating by Chef Cutta
"The last three years have been great, love this place!"
We responded:
"Thank you for the great review."